Terms and conditions
Template — not yet legal text. Have this reviewed by a French lawyer before launch. The registered entity, its SIREN, its VTC registration number, the address and the mediator all have to be filled in, and the practice described below has to match what actually happens.
The price
The price confirmed in writing is fixed and includes motorway tolls, border crossings, luggage, ski and golf equipment, and waiting time as stated. It is per vehicle, not per person, and it includes VAT at the rate applicable to passenger transport in France. Where this website publishes a price it is the fixed price for that route and vehicle class under standard conditions; every other route is quoted individually and confirmed in writing before the booking exists.
Waiting time
For arrivals, 60 minutes of waiting are included from the actual landing time of the flight you gave us. For all other pickups, 15 minutes are included. Waiting beyond that is charged at the rate stated at confirmation.
Cancellation
Free cancellation up to 24 hours before the scheduled pickup. Later cancellations and no-shows may be charged. Because this is a transport service performed on a specified date, the fourteen-day right of withdrawal for distance contracts does not apply — article L.221-28 of the Code de la consommation.
Event weeks and quoted-by-hand journeys
During the weeks listed on our event-weeks page, prices are quoted individually and confirmed in writing before the booking exists. Standard rates do not apply to those dates.
What we undertake, and its limits
We undertake to provide a driver holding a valid VTC professional card, an insured and correctly registered vehicle, and to be at the agreed place at the agreed time. We are not liable for delays caused by weather, road closures, event-related restrictions, border controls or other events outside our reasonable control — though we will always tell you as early as we can.
Luggage and equipment
Tell us the number of passengers, suitcases and ski or golf bags when booking. If the party or its equipment exceeds what was booked, the vehicle sent may not be able to carry it.
Complaints and mediation
Write to contact@niceairporttransfer.net first. If we cannot resolve it, you may refer the matter free of charge to the consumer mediator whose name and address must be stated here before publication, or use the European Commission's online dispute resolution platform.
Governing law
These terms are governed by French law.